Agree on the question
You and I define the problem, the area of the business to review, and the decision the findings need to help you make. Before paid work begins, we agree on scope, deliverables, fees, timing, and responsibilities.
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A focused, paid engagement
You have a recurring problem, different explanations, and a decision to make. I work with the people involved to understand what is happening and help you decide what to tackle first.
Let's talkFrom investigation to direction
We agree on one area to investigate. The aim is to get to the bottom of the problem—not to find a reason to sell you another system.
When this is useful
The same issue keeps coming back to leadership, despite attempts to fix it
Work gets stuck between teams, and nobody has the whole picture
People spend too much time chasing, checking, or re-entering information
You want evidence before committing to another system or a bigger project
What the engagement includes
You and I define the problem, the area of the business to review, and the decision the findings need to help you make. Before paid work begins, we agree on scope, deliverables, fees, timing, and responsibilities.
I need access to the leadership sponsor, the people doing the work, and relevant IT or system owners. Together we follow the information, handoffs, workarounds, and exceptions.
I look at what the evidence tells us, what still needs checking, and whether the next step involves process, ownership, existing tools, integration, or something new.
You receive a written summary and prioritized recommendations. We talk through what to address first, why it matters, and who would need to be involved.
What you leave with
Recommendations are based on what fits the business. You can use them internally, share them with an existing partner, or ask 26 Pins to help carry the work forward.
A written account of the problem, findings, and anything still uncertain
The priorities and their implications for the business and the people involved
Practical options, including making better use of what you already have
A recommended next step you can use with your team or another delivery partner
What happens next
The first conversation is free and takes 30 minutes. We will discuss what is happening and whether a paid diagnostic is useful. It is a conversation about fit and next steps, not a full investigation or a commitment to further work.