Modernizing Education Operations Through Connected Systems

The Challenge

Understanding the Problem

A growing education and training organization was managing critical operations across multiple systems, including its website, registration platform, internal applications, scheduling tools, and accounting processes. Over time, disconnected workflows had created increasing administrative complexity. Information needed to move between systems reliably, staff needed better visibility into operational data, and processes that depended heavily on manual intervention needed to become more scalable. The organization needed more than another piece of software. It needed an integrated technology environment designed around how its teams actually worked.

Our Approach

The Solution

26 Pins began by looking at the organization’s processes as a whole rather than treating each system as an independent technology project. We mapped how information moved from customer-facing systems into internal operations and identified opportunities to automate, integrate, and simplify those workflows. The solution included:

• •Connecting website registrations with internal operational systems
• •Developing applications using Microsoft Power Platform and Dataverse
• •Automating notifications and administrative workflows
• •Improving synchronization between registration, scheduling, and operational data
• •Connecting financial processes with accounting workflows
• •Establishing development and production environments to support controlled deployment
• •Implementing security, auditing, and role-based access controls
• •Creating reporting capabilities to improve operational visibility

The Outcome

Results & Impact

The organization now has a more connected technology foundation in which information can move between systems instead of depending on isolated processes and repeated manual intervention.

The Bigger Impact

Beyond the Immediate Solution